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Bedroom furniture delivery Liverpool: W.T Home Centre may, at our discretion, make alterations, amend, add or remove these delivery and shipping terms at any time. Please look up these terms and conditions regularly to be certain of your rights.
We are only able to deliver to the UK mainland.
All two man delivery items are an extra £8. Any delivery north of Glasgow will also incur a charge of £8.
We partner with various courier service providers with standard delivery between 7am and 10pm, Monday to Sunday.
For small to medium size items, tracking information is provided for most orders (as available) which are delivered by the courier without notice. If there is no access, the courier may card your delivery or leave your item with a neighbour or in a safe place. For carded deliveries, it is your responsibility to follow the courier instructions to rearrange delivery as soon as possible directly with them. If the item is returned to us, a failed delivery charge may apply before the item can be booked for redelivery. If you experience any problems with your delivery, please contact us immediately on 0151 733 0701 or info@wthomecentre.co.uk
For large and bulky items, a booking is made with you prior to delivery. Please make sure we have the correct telephone number to prevent delays. The booking is to advise you of the allocated delivery date to allow you to make arrangements to receive delivery on that day. Please note we are unable to provide a selected day delivery or guaranteed weekend delivery. You will need to arrange for someone to be available all day on the delivery date given, although some courier providers may offer a more specific timeslot.
For large and bulky items, many of our courier partners will bring the item to your premises on upper floors if there is a working lift. If there is no lift, the courier will charge for labour depending on access, item and number of floors. Please note our standard delivery service is to ground floor only and the courier is not obligated to assist in delivery to upper floors without lift unless pre-arranged. If you require assistance, please communicate this to us prior to delivery for a quote to ensure we dispatch the appropriate courier service for you. Failed delivery based on the above may incur redelivery or cancellation charges.
All booked deliveries must be received in person, unless the customer provides written confirmation to drop the item at a designated location, indemnifying us from any loss, damage or theft of the item. Before signing for delivery, please inspect the package carefully to ensure perfect condition.
PLEASE NOTE IT IS IMPERATIVE THAT ANY DAMAGE, MINOR OR MAJOR, BE STATED ON THE DELIVERY NOTES BEFORE SIGNING OR WE WILL NOT BE ABLE TO MAKE A CLAIM WITH THE COURIER AND THIS MAY AFFECT YOUR RETURN.
If the item is significantly damaged, you may refuse delivery, but must take pictures as proof.
From ordering to delivery, we aim to make your purchase experience with us as easy and positive as possible. If you have any specific requirements or have any queries about delivery, send us a quick email at info@wthomecentre.co.uk and we will do our best to assist you. Bedroom furniture delivery Liverpool throughout the UK mainland.
